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Sources of Power How People Make Decisions eBook ☆

Anyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims How do these individuals make the split second decisions that save lives? Most studies of decision making based on artificial tasks assigned in laboratory settings view people as biased and unskilled Gary Klein is one of the developers of the naturalistic decision making approach which views people as inherently skilled and experienced It documents human strengths and capabilities that so far have been downplayed or ignoredSince 1985 Klein has conducted fieldwork to find out how people tackle challenges in difficult nonroutine situations Sources of Power is based on observations of humans acting under such real life constraints as time pressure high stakes personal responsibility and shifting conditions The professionals studied include firefighters critical care nurses pilots nuclear power plant operators battle planners and chess masters Each chapter builds on key incidents and examples to make the description of the methodology and phenomena vivid In addition to providing information that can be used by professionals in management psychology engineering and other fields the book presents an overview of the research approach of naturalistic decision making and expands our knowledge of the strengths people bring to difficult tasks


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    BOOK REVIEW Finally finished reading Sources of Power How People Make Decisions 1999 by Gary A Klein Firstly what made me read this book was that it is referred by Daniel Kahneman in his book Thinking Fast and SlowThis book is very different from other psychology books because while most of them are based on cognitive psychology and scientifically tested in controlled labs Klein is against all that and the contents are based on applied psychology and empirically observed in real life settings in particular firefighting military nursing and chess games and he even highlights the shortcomings of his extensive research This is perhaps THE book to turn to when you want to learn about intuition mental simulation experiential learning and imaginationShortcomings of the book? The contents can get too dry and detailed with his observations on his focus groups and sometimes it describes too much of the observations that readers wouldn't know what to make out of it Plus it's hard to visualize his descriptions for a number of parts